If partially or wholly lost during delivery *
If partially or wholly lost during delivery
If damaged *
Reparation free of charge or compensation of reparation fees
Compensation standards of item loss are applied
Damage due to delay in delivery *
The delivery cost written by the business owner on the note of transportation ("Delivery cost on the note of transportation") on the number of days after the scheduled delivery date multiplied by 50%
(Days exceeded x delivery cost on the note of transportation x 50%) compensated
However, the amount is limited to 200% of the delivery cost written on the note of transportation.
Delivery item for use at a specific time
200% of the delivery cost on the note of transportation compensated
※ Exempt from responsibility if the note of visit during absence was delivered, the recipient was contacted, and other follow-up measures were taken appropriately
Damage due to lack of sufficient measures in the recipient's absence
Delivery fee refund (if paid in advance) and compensation
If the consumer did not enter the price of the delivered item on the transportation note, the compensation will be as follows.
Reparation is capped at KRW 500,000, but for the extra costs paid out based on the item price, the maximum compensation will be based on the highest item price in each item price bracket.